NOTE : This configuration will allow you to recoup revenue for the purposes of Shipping Protection. The processes and/or services that may be needed to actually offer Shipping Protection is entirely outside the scope of this Ebizio Checkout module.
Overview
This document will outline how to fully setup Shipping Protection Fees using the Product Fees module.
You will be able to charge your customers either fixed or percentage amounts of your choosing. Product level exclusions are supported as well!
More general information can be found on our Product Fees FAQ page.
Configuration Steps
- Install Ebizio Checkout Application
- Complete Ebizio Checkout Onboarding
- Create Product Group
- Subscribe to Product Fees Module
- Configure Product Fees Module
1. Install Ebizio Checkout Application
Login to your BigCommerce store using Owner Level Account or a User with application install permissions.
In a new tab, navigate to https://www.bigcommerce.com/apps/ebizio-checkout/ and click "GET THIS APP"
2. Complete Ebizio Checkout Onboarding
Please complete the in-app onboarding steps.
If needed, our Ebizio Checkout Onboarding Guide may be of assistance to you.
3. Create Product Group
What Is a Product Group?
A Product Group is simply a collection of your BigCommerce products.
We will create a Product Group in order to apply Shipping Protection Fees against only the items within your store that warrant one.
How To Create a Product Group
Navigate to the Ebizio Checkout app and click "Product Groups" within the sidebar.
Click "Add Product Group" then:
- enter your desired Group Name, this can be anything at all and will not be seen by your users.
- if you would like to offer Shipping Protection Fees against all products within your store, check the "Include All Products in Store" box.
- click "Submit".
If you are not targeting all items within your store:
- add the products that should be charged a Shipping Protection Fee by clicking the "Add Category", "Add Product" and/or "Add SKU" buttons.
We can now create a Product Fee Rule and utilize our newly made Product Group!
4. Subscribe to Product Fees Module
Navigate to the Ebizio Checkout App from your BigCommerce dashboard by going to "Apps" → "Ebizio Checkout".
Click the "Product Fees" link within the sidebar.
Click "Subscribe Now" and then "Submit".
5. Configure Product Fees Module
Navigate to the Ebizio Checkout App from your BigCommerce dashboard by going to "Apps" → "Ebizio Checkout".
Click the "Product Fees" link within the sidebar.
Click the "Rules" tab and then the "Add Rule" button.
Enter all required fields:
- the Rule "Name" will be the text used for Fees added by this rule. In other words, this text will be visible to your customers via Checkout and Order data so be sure to name this field accordingly. You can further refine the fee text within the Product Fees "Checkout Display" tab.
- choose the "Product Group" we created earlier in these instructions.
- you will likely want to allow this Fee to be toggled on and off by the customer. Check the box accordingly to allow your customers to add and remove the Shipping Protection Fee themselves from within the Checkout.
- click "Submit" when done.
Click the "Edit Toggle Settings" button within the Rule table and update as needed:
- this text will display to your customers within the Checkout
- you will likely want to use "Top Shipping Step" for the location configuration. Since this Shipping Protection Fee is related to shipping it makes sense to allow your customers to add/remove the fee from that particular step within the Checkout.
- you may optionally add a link to a page explaining the terms and conditions of your Shipping Protection offering.
- click "Submit" when done.
We can now go to our BigCommerce Storefront and test things!
Once adding products that will be charged a fee, navigate to the Checkout and through to the Shipping step. You should see your new Shipping Protection toggle button!
Additional information about this Ebizio Checkout Module can be found on our Product Fees FAQ page.