Please install the application for screenshots, pricing and additional information about the Purchase Order module. No worries, the app is entirely free to install!
What exactly does the Purchase Order module do?
The Purchase Order Module enables your customers to place a Purchase Order directly through your BigCommerce site by creating custom form fields to collect additional information at checkout.
Do I have to change the way we process Purchase Orders?
No! That’s the beauty of the PO module.
Our App will allow your customer to place their PO directly through your website, and provide any additional required information that is not included in your typical B2C or retail online checkout. Once the PO is placed by your customer, you should have all of the information that you need to process their Purchase Order like any other PO submitted to your business.
How will I handle POs from my BigCommerce dashboard?
PO’s will look just like any other Order that a customer placed via your website, but will show a Payment Method of ‘Purchase Order.’ That will allow you to filter POs from the rest of your retail orders (if you’re selling both B2B and B2C). When your Accounts Receivable team collects payment, simply update the Order Status on the PO to Paid in BigCommerce, and you’re good to go!
Can I specify a format for PO Numbers entered at Checkout?
Yes, there are Advanced Options available to allow you to set character limits, restrictions and regular expressions.
Can I add a field for __________?
Yes, you can create text and/or dropdown fields to collect any specific information you need from the Customer, you are not limited to just a PO Number.
Is there a limit to the number of text and/or dropdown fields I can add to the Checkout to collect information from my Customer?
No, there is no limit to the number of text and/or dropdown fields that you can add to the Checkout to collect information from your customers.
Do I have to collect ALL of my PO information at checkout?
No, if it is more convenient for your business to simply collect basic information, and then seek additional information from the client once the PO is placed, you can of course add to the Order record and make updates at a later date.
Can I limit my purchase orders to only approved customers?
Yes, you can combine the Purchase Order Module with the Customer Group Payment Method Rules module to grant access to specific Payment Methods to pre-approved customers only.
Will my customers be billed automatically when they checkout?
No! With the Purchase Order Module, your customers will be able to select an offline payment method and complete their Order, without being immediately billed. You will receive the order just like any other order in BigCommerce, and can manually bill your customer later?
Will the PO module work if I use quickbooks?
Yes! If your BigCommerce site is already sync'ed with Quickbooks, orders placed on Ebizio Checkout will still be added to your Quickbooks (or any other existing accounting integration with BigCommerce).
Can my customers upload their purchase order documents as well?
Not yet, but we're working on it! Come back soon for more information.
Does the Purchase Order Module work with custom Customer Group pricing?
YES! If your customer is logged into your BigCommerce site, and has been added to a Customer Group that gives them a discount, this discount will still be reflected in their shopping experience and at checkout.